Last Updated: April 2026
Welcome to 24x7-fixhub (operated by Apex Service). Your privacy is important to us. This policy explains how we collect, use, and protect your information when you visit our website or book our services.
1. Information We Collect:
When you book a service, we collect personal information necessary to fulfill your request, including your Name, Phone Number, Email Address, City/Address, and Appliance Details.
Automated Tracking: For security and fraud prevention, our system automatically tracks your IP Address, Device Type, Operating System, and Browser details when you interact with our website.
2. How We Use Your Information:
* To schedule and assign technicians for your appliance repair.
* To communicate with you regarding your booking, estimates, and feedback.
* Security & Fraud Prevention: We actively use IP tracking to detect and block malicious bots, fake bookings, and fraudulent ad clicks to maintain the integrity of our platform.
3. Information Sharing:
We do not sell or rent your personal data to third parties. We only share your necessary contact details with our assigned field technicians strictly for the purpose of completing your repair service.
4. Data Security:
We implement strict security measures to protect your data. Malicious IPs identified by our security system are permanently banned from accessing our services.
5. Contact Us:
If you have any questions about your data, you can contact the Apex Service team at booking.customer.cares@gmail.com.